CONTACT NRBY

NRBY is open in our Elizabeth Street store and concessions within John Lewis Kingston Upon Thames, Peter Jones, Oxford Street, Southampton, Oxford, Cambridge and Reading stores.

It goes without saying that our first priority is the health and safety of our customers and our staff. We are adhering to the Government guidelines so this information may change over the next few weeks.

We will be open for fewer days and hours, and will operate with a small team to ensure that limited contact is made and to ensure that our staff travel outside of peak times.

We are currently trading from 11:00am to 5:30pm in our Belgravia store.

We will be adhering to social distancing guidelines and limiting the number of customers in the shop at any one time to one.

We have hand-sanitiser at the shop entrance and do request that you wear a mask if possible.

Every area of the stores will be regularly and thoroughly sanitised and any stock that has been tried on within our fitting room or handled by customers, will be quarantined for 72 hours and hand steamed.

Payment will be accepted by card only and your receipt will be emailed to you to minimise contact. For card payments, all machines will be sanitised before and after use.

Please be aware that returns are taking up to 8 working days to be processed on receipt at our warehouse , this is due to quarantining of stock in order to safeguard our staff and in line with Government guidelines.

Do contact our customer care team if you have any concerns regarding any aspect of your order on enquiries@nrbyclothing.com.

We are always here to help!