CONTACT NRBY

NRBY is now open in both our Elizabeth Street store and our concession within John Lewis Kingston Upon Thames.

Further John Lewis stores will be reopening in the next 2 to 3 weeks.

Please check specific store reopening dates on the John Lewis website.

It goes without saying that our first priority is the health and safety of our customers and our staff. We are adhering to the Government guidelines so this information may change over the next few weeks.

We will be open for fewer days and hours, and will operate with a small team to ensure that limited contact is made and to ensure that our staff travel outside of peak times.

For week commencing 15th June, our store will be open from Monday to Saturday 11am to 4pm.

These days and times may change the following week and will be updated here.

We will be adhering to social distancing guidelines and limiting the number of customers in the shop at any one time to one.

We will also have hand-sanitiser at the shop entrance.

Every area of the store will be regularly and thoroughly sanitised and any stock that has been tried on within our fitting room or handled by customers, will be quarantined for 72 hours and hand steamed.

Payment will be accepted by card only and your receipt will be emailed to you to minimise contact. For card payments, all machines will be sanitised before and after use.

We will be offering the following additional services:

• - We can arrange personal appointments in the stores outside the shops opening hours.
• - If you would prefer to shop without leaving your home, you can of course shop online, or we can organise a video call to take you through the collection and offer advice.
• - If you know what you would like to buy, we can arrange to have it wrapped and ready for you to collect from our door.
• - For any of these services, please email enquiries@nrbyclothing.com or call 07858 355596.

Thank you for your support and loyalty during these unusual times.

We simply can’t wait to be back doing what we love and we hope to put a smile back on your face too.