CUSTOMER SERVICE

DELIVERY OPTIONS

DELIVERY OPTIONS

Warehouse Christmas Opening Hours

Our warehouse will be closed on Sunday 24th, Monday 25th and Tuesday 26th December. Reopening on the 27th-30th December.

Closed on Sunday 31st December and Monday 1st January

Royal Mail will also be affected throughout the festive period, and returns volumes will be significantly larger, post Christmas, across the industry

This will result in a slight delay in processing times at our warehouse. Please be patient as we will do all we can to process returns as quickly as possible. Do contact us if your return has not yet been processed within the 14 day return period.

Christmas Deliveries:

For Royal Mail Delivery pre-Christmas, order on or before the 18th December 2023

For DPD Next Day Delivery pre-Christmas, order on or before the 21st December 2023

STANDARD DELIVERY - TRACKED

Delivered within 3 days - £4.95
Delivered by Royal Mail - Standard 48 Hour Tracked Service
Monday - Saturday
(excluding bank or public holidays)

NEXT DAY DELIVERY - COURIER*

Order by 2.30pm for next day delivery - £10.95
Delivered by DPD - NDD signed for.
Monday - Saturday (excluding bank or public holidays - Not available on Bank Holiday weekends for orders placed on Saturdays for Monday deliveries.).
Orders placed by 2.30pm Monday - Thursday delivered next day
Orders placed on Saturday or Sunday delivered on Tuesday

 

DPD Local Premium Saturday Delivery

Order by 2.30pm on Friday for next day delivery - £15
Delivered by DPD - NDD signed for.
Orders placed Friday before 2.30pm delivered on Saturday 


*We cannot offer this service to the following UK postcodes:
G1-90, TR21 – 25, AB30-38/ 44-56, K8, IV, IM, HS, GY9, KW, PA, PH, FK
- The Channel Islands, Isle of Man, Scilly Isles and the Scottish Highlands.

FREE STANDARD UK DELIVERY
- ORDERS OVER £150

Royal Mail - Standard 48 Hour Tracked Service