If you have any questions about your order, or any of our products, please contact us.
Please note our customer service telephone hours are Monday - Friday 10am - 5:30pm.
If you have any questions outside of these hours, please email enquiries@nrbyclothing.com
Customer Service - 07858 355596
Visit our free returns portal here: RETURNS PORTAL
Please repack the item as securely as possible, including the invoice/returns form inside. If you need a new one, please contact our customer support team.
If you can't find your size online, please call one of our three stores.
Elizabeth Street - Belgravia - 07949 918568
King's Road - Chelsea - 07983 905834
Bath - 07375 352926
See Our Stores for more details
Open Mon-Sun 10am-6pm
We also sell online at John Lewis
We also offer complimentary stling appointments for all our customers. Please book here.
We offer Free Standard UK Delivery on all orders over £150
Standard Delivery - Tracked £4.95
Next Day Pick Up - DPD Pick Up - £8.95 (Orders must be placed before 2.00pm)
Next Day Delivery - DPD Courier - £10.95 (Orders must be placed before 2.30pm)
We are currently unable to ship orders to Europe & The United States. This is something we are working on so please bear with us! Please see our International Deliveries page for further information
We offer Free Returns on all UK orders. Please see our Returns Policy for further details.
Our sizes are relaxed and generous, but see our ordering guide below, and body measurements for guidance. For individual sizing measurements please check the product details.
So, if you’re a...
If you need any more help, please get in touch at enquiries@nrbyclothing.com
Aqua Blue
DESCRIPTION
Meet Michaela… With a soft hand-knit feel in our cosy alpaca blend, this cardigan is made for wrapping up in style. Featuring gently ballooned sleeves, ribbed trims, and delicate shell buttons, it’s comfort and charm in one. Wear it layered over your favourite silk pieces, or simply throw on with jeans for everyday ease…
Due to the natural content of our fabrics, the vast majority of our range is washable at home!
We strongly recommend reading the care label inside your NRBY garment before washing.
We urge special care to be taken with velvet and suede styles as these are Dry Clean ONLY.
Velvet can be easily refreshed with a steam without the need for washing!
Suede should be brushed as an alternative to cleaning.
In general we recommend washing once every 5 wears to maintain fit. Limiting unnecessary washing helps reduce water wastage, better for your clothes and better for the planet!
If you can't find your size online, please call one of our three stores.
Elizabeth Street - Belgravia - 07949 918568
King's Road - Chelsea - 07983 905834
Bath - 07375 352926
See Our Stores for more details
Open Mon-Sun 10am-6pm
We also sell online at John Lewis
We offer Free Standard UK Delivery on all orders over £150
Standard Delivery - Tracked £4.95
Next Day Pick up - DPD Pick Up - £8.95 . Delivered to a pick up location of your choosing (Orders must be made before 2.00pm)
Next Day Delivery - DPD Courier - £10.95 (orders must be made before 2.30pm)
We are currently unable to ship orders to Europe & The United States. This is something we are working on so please bear with us! Please see our International Deliveries page for further information
We offer Free Returns on all UK orders. Please see our Returns Policy for further details.
| Quality |
Rated 4 out of 5
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I spotted your site in a review and thought the style would suit my wife, I bought the Micheala Cardigan for her birthday and she loved it. I would say the sizing was a bit off but once I swapped the medium for small it was perfect.
| Quality |
Rated 5 out of 5
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You told us, and we listened.
We are always working on improving our fit, and our size range now has increased to include XL (20-22).
You can toggle our size guide below to see our measurements for your country.
Our sizes are relaxed and generous, but see our ordering guide below, and body measurements for guidance.
So, if you’re a...
If you need any more help, please get in touch at enquiries@nrbyclothing.com
From relaxed to skinny, we've got the right shape for you to reach for everyday!
Trouser fit page
Depending on the Fabric content of your Knitwear, please wash based on the following instructions:
Cashmere - To wash your cashmere by hand, simply add a few drops of gentle laundry detergent to a bowl of lukewarm water. Mix well, then let your garment soak for a few minutes while gently squeezing the water through the fabric. Rinse thoroughly with lukewarm water.
Merino / Cashmere - Hand wash cold as above.
Cotton/Cashmere - Machine washable at 30-degrees
Wash once every 5 wears to maintain fit. Limiting unnecessary washing helps reduce water wastage, better for your clothes and better for the planet!
We recommend line drying for your NRBY items. Do not tumble dry. Line-drying preserves the fit and helps avoid possible shrinkage. Better for your clothes and the planet!
Opt for folding and storing in drawers rather than hanging knitwear to avoid stretching of the garment.
Any pilling you encounter is entirely natural and is a result of the loftiness of the fabric. This can easily be brushed out with a comb.
Tip: Spray your clothes down with a fabric refresher spray before putting them away.
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What we offer
